My Account - SkiesLIVE

Dashboard

💰 Coin Balance

- coins

Coins are used to gain additional time on the remote access telescope beyond your quota!

📅 Next Upcoming Booking

💰 Coin Balance

- coins

Coins are used to gain additional time on the remote access telescope beyond your quota!

📅 Booking Availability

bookings remaining this week

bookings remaining this month

My Bookings

💰 Buy Coins

Upcoming Bookings

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Booking History

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💰 Sky Coins

Current Balance

- coins

Coins are used to gain additional time on the remote access telescope beyond your quota!

Transaction History

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Profile Settings

Personal Information

Email Login

Set a password to enable email + password login for your account.

Notification Preferences

Control which Discord and email notifications you receive.

Enable Email Notifications

Applies to email-based notifications. Booking emails will be added later.

Enable Discord DM Notifications

Master switch for all Discord notifications. When disabled, you won't receive any DMs except the required 10-minute confirmation.

24 Hour Reminder

Receive a reminder 24 hours before your booking starts

1 Hour Reminder

Receive a reminder 1 hour before your booking starts

10 Minute Confirmation (Required)

You will always receive a confirmation message 10 minutes before your booking with a link to enable access. This cannot be disabled.

Review Requests

Receive requests to review your completed bookings

Legal & Privacy

Review our policies and manage your account data.

📄 Privacy Policy → 📋 Terms of Service →

⚠️ Delete Account

Permanently delete your account and all associated data. This action cannot be undone.

Help & FAQ

Frequently Asked Questions

How do I book telescope time?

Navigate to the booking page, select a date, choose a time slot, select your desired duration, and confirm your booking. You can use your quota or coins to extend your session.

What are Sky Coins?

Sky Coins allow you to book additional telescope time beyond your allocated quota. You can earn coins through trivia games, coin drops, or admin grants.

Can I cancel my booking?

Yes, you can cancel bookings up to a certain number of hours before the session starts (check your booking details for the exact deadline). Cancellations within the deadline will refund your quota and coins.

What happens if weather is bad?

If weather conditions require cancellation, you'll receive a 100% refund of all quota and coins used for that booking.

I see "No quota - use coins to book" but I'm a YouTube member

If you're a member of our YouTube channel but don't have quota access, you need to connect your YouTube account to Discord. Instructions can be found in the Discord channel #faq.

System Tutorial

📚 Comprehensive system tutorial coming soon!

Learn how to use the telescope panel, book time slots, manage your account, and more.

Support

Need Help?

We're here to help! If you have questions, need assistance with your account, remote access, or want to report an issue, please reach out to us through our chat ticket system.

Start a Live Chat for support:

⏰ Extend Booking Time

Extend your active booking using coins. Cost: 100 coins per 30 minutes.

Additional Minutes Must be in 30-minute increments

Need more coins?

💰 Buy Sky Coins

⚠️

Delete Account

Are you sure you want to permanently delete your account? This action cannot be undone.

This will delete:

Your account and profile information
All booking history
Your coin balance and transaction history
All preferences and settings

Dashboard

💰 Coin Balance

📅 Next Upcoming Booking

💰 Coin Balance

📅 Booking Availability

My Bookings

Upcoming Bookings

Booking History

💰 Sky Coins

Current Balance

🛒 Buy Sky Coins

🎟️ Have a Coupon Code?

Order Summary

💳 Select Payment Method

Transaction History

Profile Settings

Personal Information

Email Login

Notification Preferences

Legal & Privacy

⚠️ Delete Account

Help & FAQ

Frequently Asked Questions

System Tutorial

Support

Need Help?

Cancel Booking

📋 Booking Details

✏️ Modify Booking

Welcome to SkiesLIVE

⏰ Extend Booking Time

Payment Successful!

Delete Account

Please Log In

Dashboard

💰 Coin Balance

📅 Next Upcoming Booking

💰 Coin Balance

📅 Booking Availability

My Bookings

Upcoming Bookings

Booking History

💰 Sky Coins

Current Balance

🛒 Buy Sky Coins

🎟️ Have a Coupon Code?

Order Summary

💳 Select Payment Method

Transaction History

Profile Settings

Personal Information

Email Login

Notification Preferences

Legal & Privacy

⚠️ Delete Account

Help & FAQ

Frequently Asked Questions

System Tutorial

Support

Need Help?

Cancel Booking

📋 Booking Details

✏️ Modify Booking

Welcome to SkiesLIVE

⏰ Extend Booking Time

Payment Successful!

Delete Account